This workshop is currently in development and will be scheduled later in 2018.

In the meantime, here is an overview of what to expect:

A key responsibility as a manager is to ensure the work environment runs smoothly and that employees work together effectively. When disagreements or other contentious situations arise in the workplace, it can reduce productivity, harm employee relationships and potentially reduce the personal wellbeing of members of the team. This understandably can cause difficulties for a manager.

Within this workshop we will explore the nature and causes of workplace conflict and consider potential impact before exploring effective management strategies with a key focus on the use of mediation.