Who are we?
The group focuses on user experience (UX), a conceptual approach and set of techniques to find out the needs of service users and help us change our ways of working to support them as best we can. SHUX provides a forum for sharing methodology and findings within this area of interest, giving staff and students an opportunity to learn about user-centred design and the many benefits of involving users in service evaluation. In this context, service users are mostly students but can also be staff and other groups, such as prospective students, alumni, and members of the public.
SHUX aligns with the following Hallam Model principles:
Engage – students can become involved with the group as volunteer participants in user experience studies conducted by staff or students, or conduct UX activities themselves with the guidance of staff who have some experience of the methodology. UX is a highly marketable skill set and being familiar with the principles will certainly improve a graduate’s employment prospects.
Challenge – user experience is evidence-based practice and, in learning UX approaches, a student will gain experience of considering other people’s viewpoints alongside their own, even (and indeed especially) when service users are bringing quite a different perspective from theirs.
Collaborate – SHUX provides opportunities for students to work with people on other courses, whom they might never meet otherwise, which promotes interdisciplinary knowledge sharing and heterogeneity of opinion.
Our aims and objectives
The objectives of SHUX are to develop skills and build knowledge amongst staff and students, promote a set of approaches to maximise end user input into how the University, and serve as a community of practice around user experience. The group does not belong to any single team or service area in the University. It is a member-led network that relies on active participation in order to continue and, as such, can adapt to changing interests and institutional and sector contexts while keeping to these core aims.
If you would like to find out more about the group or have any specific questions, please email our mailing list at email@example.com and our existing members will get back to you. If you want to become part of the SHUX community, you can subscribe to the list.