Listening Matters
Who are we?
The Listening Matters group was formed to:
- Work towards becoming a ‘Listening Organisation’
- Build awareness amongst students and staff of the importance of listening; in effect to begin to build a community of listeners
- Bridge activities between university and union
- Develop a ‘listening calendar’
Our objectives
To explore the institutional mechanisms, processes and structures available:
- to listen
- to analyse
- to understand
- to disseminate
- to effect change
To listen to and learn from other HEIs / organisations that listen and/or sell themselves as ‘listening’
Contacts
Emma Heron, Head of Learning & Teaching Enhancement, SSA
e [dot] j [dot] heron [at] shu [dot] ac [dot] uk