There is a new system for requesting work from Estates. The new processes are moving us into a more planned way of delivering projects, which will help us to communicate works better and minimise the impact on business as usual activities in the University.

You can find the information you need, as well as the new support request form, on the Estates intranet site (under “How do I log a support request?”).

On this page, you will find two further documents which may be helpful; one explains why the process has changed and the other answers some FAQs on Estates support requests.