Could we please just remind everyone to please be quiet when leaving the meeting rooms on Level 2 in 20 Furnival Street. Service Desk are taking calls all the time and it is difficult for them to have to try to talk over a loud group of people leaving a meeting. Thank you for your…
Just to let you know about a new SHUcard offer which is now running. SHU has been working in close partnership with Doncaster Sheffield Airport and are pleased to announce a new SHUcard offer to win free flights! Starting today until the 12 May, for all staff and students that spend 100 SHUcard loyalty points in any catering…
As part of the service improvement programme (SIP) you’ll recall the requirement to deliver integrated service management toolset capability. Two of the key areas of scope will be looked at; 1. Implementation of the Axios Assyst product. (and Integration with Snow) 2. Implementation of the Snow Asset Management product. Snow is well underway with clear…
Article by Keith Burton – SHU has a corporate membership of itSMF (https://www.itsmf.co.uk/default.asp ) and we currently have 34 staff who have an account on the itSMF site. Most of these accounts are from staff who have been working in IT Service Management some time or have subscribed due to being involved in the Service…