{"id":1289,"date":"2017-03-13T16:35:27","date_gmt":"2017-03-13T16:35:27","guid":{"rendered":"http:\/\/blogs.shu.ac.uk\/c3riimpact\/?p=1289"},"modified":"2018-07-26T12:22:20","modified_gmt":"2018-07-26T11:22:20","slug":"publication-ian-gwilt","status":"publish","type":"post","link":"https:\/\/blogs.shu.ac.uk\/c3riimpact\/publication-ian-gwilt\/","title":{"rendered":"Designing for Service – Key Issues and New Directions – Features chapter by Professor Ian Gwilt"},"content":{"rendered":"\n\n\n\n\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t
Title:<\/td>Designing for Service - Key Issues and New Directions<\/td>\n<\/tr>\n
Publisher: <\/td>Bloomsbury<\/a><\/td>\n<\/tr>\n
Editors:
\n<\/td>		Daniela Sangiorgi and Alison Prendiville<\/td>\n<\/tr>\n
Authors:<\/td>Multiple, featuring chapter by Professor Ian Gwilt<\/a><\/td>\n<\/tr>\n
Publication date:<\/td>February, 2017<\/td>\n<\/tr>\n
Print ISBN:<\/td>978-1-474250-15-3<\/td>\n<\/tr>\n
Format: <\/td>PDF eBook<\/td>\n<\/tr>\n
Number of pages:<\/td>288<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n

Service design is the activity of planning and organising people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. It is now a growing field of both practice and academic research. Designing for Service<\/a> brings together a wide range of international contributors to map the field of service design and identify key issues for practitioners and researchers such as identity, ethics and accountability. Designing for Service<\/a> aims to problematize the field in order to inform a more critical debate within service design, thereby supporting its development beyond the pure methodological discussions that currently dominate the field. The contributors to this innovative volume consider the practice of service design, ethical challenges designers may encounter, and the new spaces opened up by the advent of modern digital technologies.<\/p>\n

Chapter 16 of this new publication was written by Professor Ian Gwilt <\/a>(Professor of Digital Design and Visual Communication, ADRC at SHU) with Alison Prendiville and Val Mitchell, and is titled Making sense of Data through Service Design – opportunities and reflections<\/em>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Service design is the activity of planning and organising people, infrastructure, communication and material components of a service in order to improve its quality and the interaction between service provider and customers. It is now a growing field of both practice and academic research. Designing for Service brings together a wide range of international contributors to map the field of […]<\/p>\n","protected":false},"author":8633,"featured_media":1950,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"wds_primary_category":0,"footnotes":"","jetpack_post_was_ever_published":false,"_links_to":"","_links_to_target":""},"categories":[143],"tags":[5,129,256],"class_list":["post-1289","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-publications","tag-art-and-design-research-centre","tag-design-research","tag-ian-gwilt"],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/c3riimpact\/files\/2017\/03\/GWILT-2017-03-Designing-for-Service-2.jpg?fit=275%2C400&ssl=1","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p8oFHo-kN","jetpack-related-posts":[{"id":2411,"url":"https:\/\/blogs.shu.ac.uk\/c3riimpact\/publication-alison-gwilt-2\/","url_meta":{"origin":1289,"position":0},"title":"Fashion Design for Living – Edited by Dr Alison Gwilt","author":"Ian Braddick","date":"01\/11\/2014","format":false,"excerpt":"Fashion Design for Living explores the positive contribution that the contemporary fashion designer can make within society. The book seeks to reveal new ways of designing and making fashion garments and products that not only enhance and enrich our lives, but also are mindful of social and sustainable issues. 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Beginning with a reflection on current models of fashion design and production,\u2026","rel":"","context":"In "Publications"","block_context":{"text":"Publications","link":"https:\/\/blogs.shu.ac.uk\/c3riimpact\/category\/publications\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/c3riimpact\/files\/2017\/07\/GWILT-2014-01-A-Practical-Guide-to-Sustainable-Fashion.jpg?fit=300%2C400&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":1199,"url":"https:\/\/blogs.shu.ac.uk\/c3riimpact\/ian-gwilt-robots-exhibition\/","url_meta":{"origin":1289,"position":2},"title":"Our Future Shared with Robots – exhibition opens Friday 17 March 2017","author":"Ian Braddick","date":"06\/03\/2017","format":false,"excerpt":"Co-botics: Our Future Shared with Robots Adelphi Room, Crucible Theatre, 55 Norfolk Street, Sheffield, S1 1DA Friday 17 March & Saturday 18 March 2017 Exhibition is open to the general public and for school group bookings Admission is free As robots and automated devices becomes more commonplace, this exhibition poses\u2026","rel":"","context":"In "Exhibitions"","block_context":{"text":"Exhibitions","link":"https:\/\/blogs.shu.ac.uk\/c3riimpact\/category\/exhibition\/"},"img":{"alt_text":"Co-biotics event images - images by Professor Ian Gwilt","src":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/c3riimpact\/files\/2017\/03\/GWILT-Ian-News-Co-biotics-event.jpg?fit=860%2C289&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/c3riimpact\/files\/2017\/03\/GWILT-Ian-News-Co-biotics-event.jpg?fit=860%2C289&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/c3riimpact\/files\/2017\/03\/GWILT-Ian-News-Co-biotics-event.jpg?fit=860%2C289&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/c3riimpact\/files\/2017\/03\/GWILT-Ian-News-Co-biotics-event.jpg?fit=860%2C289&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":1783,"url":"https:\/\/blogs.shu.ac.uk\/c3riimpact\/alison-gwilt-clothing-repairs-r4\/","url_meta":{"origin":1289,"position":3},"title":"Dr Alison Gwilt (Fashion & Sustainability, SHU) talks about the UK’s attitude to clothing repairs on Radio 4","author":"Ian Braddick","date":"15\/05\/2017","format":false,"excerpt":"Dr Alison Gwilt, Reader in fashion and sustainability at Sheffield Hallam University was interviewed for Radio 4's Costing the Earth programme about her research study which looked at the country's attitude to repairing clothing and why some people don't see the value in doing so. Alison led the Make Do\u2026","rel":"","context":"In "News"","block_context":{"text":"News","link":"https:\/\/blogs.shu.ac.uk\/c3riimpact\/category\/news\/"},"img":{"alt_text":"Image of Dr Alison Gwilt courtesy of Sheffield Institute of Arts","src":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/c3riimpact\/files\/2017\/05\/GWILT-2017-05-Radio-4-Sustainability-Interview.jpg?fit=890%2C290&ssl=1&resize=350%2C200","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/blogs.shu.ac.uk\/c3riimpact\/files\/2017\/05\/GWILT-2017-05-Radio-4-Sustainability-Interview.jpg?fit=890%2C290&ssl=1&resize=350%2C200 1x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/c3riimpact\/files\/2017\/05\/GWILT-2017-05-Radio-4-Sustainability-Interview.jpg?fit=890%2C290&ssl=1&resize=525%2C300 1.5x, https:\/\/i0.wp.com\/blogs.shu.ac.uk\/c3riimpact\/files\/2017\/05\/GWILT-2017-05-Radio-4-Sustainability-Interview.jpg?fit=890%2C290&ssl=1&resize=700%2C400 2x"},"classes":[]},{"id":1388,"url":"https:\/\/blogs.shu.ac.uk\/c3riimpact\/gwilt-leaver-sustainable-wool\/","url_meta":{"origin":1289,"position":4},"title":"Wednesday 29 March 2017 – Lecture and workshop on ‘Wool, a national sustainable fibre’ featuring Lynn Wilson from Zero Waste Scotland","author":"Ian Braddick","date":"27\/03\/2017","format":false,"excerpt":"Speaker: Lynn Wilson (Zero Waste Scotland) Title: Wool, a national sustainable fibre Hosted by: Alison Gwilt and Jackie Leaver Dr Alison Gwilt and Jackie Leaver host textile designer Lynn Wilson (Zero Waste Scotland) this Wednesday, with a lecture open to all researchers and students. 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