Changes to the Print to Mark service

In 2015, working with the Print Shop, the Assessment Journey Programme launched a Print to Mark service to support academic staff making the transition to online management of assessment by providing printed assignments for marking purposes, prior to electronic feedback being provided online.

This service will continue to be made available after the Assessment Journey Programme ends, however, there will be some changes for 2017/18 following the implementation of new software by the Print Shop.

If you have used the service, please note the following changes:

– There will be a different online request form but the same information will be required, just in a different format

– You will be able to specify a more convenient delivery point rather than just your local Helpdesk however due to availability; the helpdesk may still be the most convenient delivery point

– Zip files will no longer be able to be attached so files downloaded from Blackboard will need to be extracted and then attached (but multiple selection of files is supported)

Please also read the new guidance that is available for full instructions on using this service.

If you have any technical queries or general questions, please contact the Print Shop.

Refined business contingency process now in place to support assessment

Over the past few months, the Assessment Journey Programme team has been working with a number of key stakeholders across the University to define and test a business contingency process that will be implemented in the event of system downtime.

The agreed process will ensure that there is a consistent approach should Blackboard be unavailable for the submission of student work or the marking or provision of feedback by academic staff.

Details on the agreed process can be found in Assessment Essentials.

Frequently asked questions:

  1. What will happen if a submission point is unavailable at the time of submission?
    A. An extension from the time the system is restored is to be provided to all affected students. Digital Technology Services will place a standard message on Blackboard and Faculty Student Services teams will contact students with further details. Module Leaders do not need to take any action.
  2. What will happen if Blackboard is unavailable at the time of, or becomes unavailable during, a Blackboard test?
    A. The Module Leader should liaise with the affected student(s) to arrange an alternative date and update Blackboard accordingly.
  3. What will happen if system unavailability prevents access to work for marking?
    A. An extended period of time equivalent to the duration of system unavailability (up to 48 hours) will be allowed to complete the marking and provide feedback to students. Module Leaders should advise students by email if there is to be a delay in providing feedback due to system unavailability; either at the time of marking or the time of releasing feedback. If staff can still meet the original turnaround times this is encouraged.