Academic Advice Framework

At Sheffield Hallam University, students have been allocated an Academic Adviser since the original Academic Advice Framework was introduced in 2012.

The University’s Academic Advice Framework updates and replaces the former Academic and Professional Advice Framework in response to the Shaping Futures Pillar Board priorities. This revised framework supports the requirement that every student has a named Academic Adviser. The intention of the framework is to ensure a consistent approach to academic advising is taken based on staff having a common understanding of the expectations associated with the role.

The framework is based on 9 principles for good practice in academic support published by the NUS in 2015.

This paper sets out the minimum requirements of the role in supporting students’ academic progression, personal development, and professional development, and also sets out expectations for the provision of academic advice. The framework includes a list of student entitlements and responsibilities, as well as departmental and institutional responsibilities.

The publication of the framework is supported by mandatory training for all academic staff which can be accessed through Blackboard. Other training and development is available for new and experienced staff.

These pages support the implementation of the University’s revised Academic Advice Framework. They provide a collection of briefing materials and guidance documents, good practice case studies and links to other useful resources from Sheffield Hallam University and beyond. The site structure is designed to enable you to find relevant information easily by clicking on the buttons below:


What support can students expect from their academic adviser?

What support can I expect from my academic adviser? from LEAD Multimedia on Vimeo.

We welcome contributions to this resource in order to share good practice that reflects the principles set out in the framework as applied to your context. Please share your tips, case studies and exemplar materials to

This resource is maintained by the Directorate of Learning Enhancement and Academic Development (LEAD) at Sheffield Hallam University.Academic Advising wide banner